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FAQ

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During this time with COVID-19 affecting so much of our community our classes are adhering to all CDC, Department of Health, and AHA guidelines with the following:

6 students per class (max), 1 person per desk with necessary course equipment, each student will be 6′ apart at all times, proper PPE will be required during the class to include gloves, mask, and bio-hazard bag to dispose of used PPE after course (all PPE will be provided, but you may bring your own gloves and mask if desired). All equipment is cleaned per CDC and AHA guidelines. If any student shows signs/symptoms or knows anyone with signs/symptoms of a cold, cough, flu-like symptoms, fever they will be required to reschedule class by calling 303.955.6394 [/accordion-item] [accordion-item title=”American Heart Association – COVID-19″]

American Heart Association are updating their guidance regarding card extensions in lieu of COVID-19. AHA will now be extending AHA Instructor and Provider course completion cards for 120 days beyond their recommended renewal date, beginning with cards that expire in March 2020. Please find below a link to AHA updated guidance

[button text=”Read More” color=”alert” radius=”10″ link=”https://cpr.heart.org/-/media/cpr-files/resources/covid-19-resources-for-cpr-training/covid19-statement_card-extensions_update-33120.pdf” target=”_blank”] [/accordion-item] [accordion-item title=”Can I get CEU’s for Action Medical classes?”]

AHA courses: Action Medical does not offer continuing education units (CEUs) for BLS. If you require CEUs or CME credit for a specialty area, you may copy your card and record the class in the “MISC” category on your specialty application. 

Action Medical Classes: Continuing Education unites (CEUs) are available through Action Medical that will count towards state and national certification. For a list of continuing education courses and credit hours please go to our course page or calendar. [/accordion-item] [accordion-item title=”How do I retrieve my eCard”]

Upon completion of the class you will receive an email at the email address you have provided from ecards@heart.org with a link to claim your eCard.

Full instructions can be found at eCard Instructions.

[/accordion-item] [accordion-item title=”Do I need to purchase a book?”]

AHA courses: A current book is required for each student in BLS, but IS NOT included in the course price as most affiliation contracts do not pay for the book. If you are renewing your class you may already have the current book. Books are available for purchase through the Action Education’s website during the class registration process and will be provided for each student upon receipt of book payment. 

[/accordion-item] [accordion-item title=”I want to register for a class. How do I do this?”]

You will need to go to the class search button on the home page and that will take you to the class calendar. You will then need to find the class you want to take click on the link in the calendar. That will take you to the class registration page, if you need the required material there will be an option to select the item prior to paying for the course.

[/accordion-item] [accordion-item title=”When will my AHA card be sent?”]

Your BLS card should be mailed to you within two weeks of the course date if you are receiving a paper card. If you are receiving an eCard you should receive an email within two weeks with your eCard ID to be able to claim you certificate.

Issues that may delay your card delivery are:

  • If you are responsible for full payment for your certification, full payment is required to receive your card. 
[/accordion-item] [accordion-item title=”When does my AHA card expire?”]

AHA course completion cards are valid for two years through the end of the month during which the course completion card was issued. For more information see Course Card Information FAQ on the AHA website

AHA Course Card Information Page

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